If you have a new phone from T-Mobile then it’s probably locked. If you want to have it unlocked you can find a way here. The Moto G4 is an excellent phone which will grant you durability and quality for many years.

It has all the latest features that you’ll want in a phone especially if you care the most about the camera and the camera features.

The 13MP front camera is just breathtaking and the auto-HDR helps it be the one of the best cameras out there.

How to unlock your phone

In this you will see how to unlock your Moto G4 on T-Mobile (USA). You can still unlock your phone on another network, just follow the instructions here.

Carefully read the instructions below.

You’ll must submit the correct information in the form at the very end of this post.

- IMEI number – find your IMEI number by calling *#06# on your phone or go to “about device” in your settings menu.
- The country where your device is from.
- An email address where we can send instructions to.

It’s most important that you send us your correct IMEI. If you don’t send us a correct IMEI, we can’t unlock your phone and we can’t offer you a refund. So be sure to double-check the IMEI and make sure you send the correct one.

For unlocking your Moto G4 it can take from as few seconds to as much as few business days. It all depends from the network and the original country of your device. The system will display an estimated time it takes for your IMEI when you check the availability. You can see the full instructions on how to unlock your Moto G4 here:

Please make sure your Moto G4 has an Internet Connection through Wi-Fi or Data and the T-Mobile sim card is inserted.

If you have received "Unlocked" message, please open the app called "Device Unlock".

For most phones you can find it in: Apps > T-Mobile > Device Unlock

With the App opened, click on "Permanent Unlock".

After a few seconds, the App will display "Unlock Successful".

Your device will reboot and now you can freely use your T-Mobile device on other Carriers.

Put your new sim card in and please make a test call. If you need any help, feel free to ask us for assistance.

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