There are many different Canadian networks that offer the Galaxy Note 5, both SIM free and on contract. All of the networks will have different deals that will always fluctuate, so it can often be hard to find the best network.

How to unlock your phone

If you do choose one network over another, you will unfortunately be locked to the network you chose.

There is a solution to this problem though. You are able to unlock the Galaxy Note 5 with our unlock service below.

To use our service, you’ll first need to provide us with some information. Once you’ve done this, you’ll be one step close to using your Note 5 on all Canadian networks.

- IMEI number -  This can be found by dialing *#06# on your Galaxy Note 5. You can also find it in “about device” in the settings menu
- The country your device is from
- The name of your device
- An email address that we can send the unlock code to

Never provide us with an incorrect IMEI number! Any incorrect number could result in your device not receiving the correct unlock code. We cannot offer you a refund when this happens. You can visit here to read the full detailed instructions to unlock Galaxy Note 5!

Our process order stage can take up to a few days to be completed. Please be patient during this period.

Received your unlock code? Great! Just follow the easy steps below!
 
-    Insert a SIM card into the Note 5
-    The SIM card must be on a different network to the operator you are locked to.
-    Once inserted, restart your Note 5.
-    The Note 5 will display a page that asks for an unlock code after being restarted.
-    Enter the unlock code we sent you via email.
-    Your Note 5 will now be unlocked.

Having trouble or can’t see the unlock display page? Ask us for help!

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